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This issue includes a series of articles on quality management and the implementation of international (ISO 9000) and British (BS 5720) quality standards in libraries, especially in the United Kingdom and the USA.

TitleManaging for quality
Publication TypeJournal Article
Year of Publication1993
AuthorsLondon, GBASLIB-
Paginationp. 240-255
Date Published1993-01-01
Keywordslibraries, quality control, standards, united kingdom, usa
Abstract

This issue includes a series of articles on quality management and the implementation of international (ISO 9000) and British (BS 5720) quality standards in libraries, especially in the United Kingdom and the USA. The articles are: Are we at the mercy of quality?; Implementing BS 5750; Quality management : a university approach; Performance indicators and quality assurance; and Quality management for libraries : a North American perspective.

NotesIncludes references
Custom 1502

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