This issue includes a series of articles on quality management and the implementation of international (ISO 9000) and British (BS 5720) quality standards in libraries, especially in the United Kingdom and the USA.
Title | Managing for quality |
Publication Type | Journal Article |
Year of Publication | 1993 |
Authors | London, GBASLIB- |
Pagination | p. 240-255 |
Date Published | 1993-01-01 |
Keywords | libraries, quality control, standards, united kingdom, usa |
Abstract | This issue includes a series of articles on quality management and the implementation of international (ISO 9000) and British (BS 5720) quality standards in libraries, especially in the United Kingdom and the USA. The articles are: Are we at the mercy of quality?; Implementing BS 5750; Quality management : a university approach; Performance indicators and quality assurance; and Quality management for libraries : a North American perspective. |
Notes | Includes references |
Custom 1 | 502 |