Water and sanitation in Uganda : measuring performance for improved service delivery

This report provides a comprehensive assessment of water and sanitation performance in Uganda and does this against themes rather than the traditional structure of rural, urban, water for production and water resources management. The report is a product of an ongoing assignment to develop a performance measurement framework for water and sanitation. It provides a benchmark for continual improvement in performance measurement of water and sanitation in Uganda, to become an integral part of the water and sanitation Sector Wide Approach (SWAp) framework. Section 1 provides the rationale for the report in the Ugandan context. Section 2 highlights the ten key national sources of data for performance measurement and makes reference to the data source summaries in Annex 1, which indicate what types of water and sanitation information is included and the strengths and weaknesses of each data source. Section 3 introduces the ten most relevant performance themes for water and sanitation, developed and agreed at a consultative workshop of water and sanitation sector stakeholders in August 2003. These themes are used as an assessment framework in chapters 4 to 7. Section 4 examines key trends in access to and usage of improved water sources in the urban and rural sub-sectors. Section 5 considers the quantity of water collected/used per person per day. Section 6 considers equity issues in service provision from both an income and a geographical perspective. Section 7 addresses functionality, managerial and value for money performance themes. Section 8 sets out recommendations collated from other sections in the report. It particularly focuses on the nature of future status reports, indicators to be used for performance measurement, data collection methods, policy implications and other key issues.