Every drop counts : learning from good practices in eight Asian cities

This report presents objective, critical analyses of urban water management practices in eight Asian cities over a 10-year period: Bangkok, Thailand; Colombo, Sri Lanka; Jamshedpur, India; Kuala Lumpur, Malaysia; Manila, Philippines; Phnom Penh, Cambodia; Shenzhen, People’s Republic of China; and Singapore. In doing so, the report demonstrates how good practices have worked at the utility level, those that have not, and the constraints that the eight cities have faced and how they sought to address such constraints. Big victories have little beginnings.The aim of this report is to show conclusively that securing world-class urban water solutions in Asia is eminently doable and to inspire city managers and urban water leaders to craft their own solutions to deliver the kind of high quality water services their citizens deserve and are willing to pay for. (author's abstract)