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Mobile phone technology to improve functionality of rural water sources

Mobile Phones for improved Water access (M4W) is an initiative to improve functionality of rural drinking water sources by reducing the downtime and improve the Operations and Maintenance (O&M) support system. M4W is being piloted in 7 districts where water users can send a SMS to report a fault at a water source. This triggers action by the Hand Pump Mechanic and the follow‐up can be monitored by the district water office, using the internet. The information collected though M4W can directly be fed into the WATSUP (Water Atlas Update Project) database, which will continuously be updated by M4W, meaning that with the M4W innovation, the WATSUP (Water Atlas Update Project) database will have realtime information on the status of the water sources. This briefing note explains how the system works and reports progress from the pilot districts. [authors abstract]

This is part of the Triple-S (Sustainable Services at Scale) Water services that last-project.

TitleMobile phone technology to improve functionality of rural water sources
Publication TypeBriefing Note
Year of Publication2012
AuthorsSustainable Services at Scale : Triple‐S Uganda, SNV -The Hague, NL, IRC International Water and Sanitation Centre, The Hague, NL
Secondary TitleMobile Phones for Improved Water access (M4W) Briefing Note
Pagination6 p.; 2 fig.; 1 tab.
Date Published2012-04-01
PublisherSustainable Services at Scale : Triple‐S Uganda
Place PublishedKampala, Uganda
Keywordsaccess to water, communications media
Abstract

Mobile Phones for improved Water access (M4W) is an initiative to improve functionality of rural drinking water sources by reducing the downtime and improve the Operations and Maintenance (O&M) support system. M4W is being piloted in 7 districts where water users can send a SMS to report a fault at a water source. This triggers action by the Hand Pump Mechanic and the follow‐up can be monitored by the district water office, using the internet. The information collected though M4W can directly be fed into the WATSUP (Water Atlas Update Project) database, which will continuously be updated by M4W, meaning that with the M4W innovation, the WATSUP (Water Atlas Update Project) database will have realtime information on the status of the water sources. This briefing note explains how the system works and reports progress from the pilot districts. [authors abstract]

This is part of the Triple-S (Sustainable Services at Scale) Water services that last-project.

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Citation Key73000