Information and communication technology (ICT) design and application need to go hand in hand with changes in people, processes, and institutions. Read more...
There are big expectations for national sector monitoring and evaluation (M&E) systems both from the side of governments and from the side of Development Partners (DPs). National scale data collection using ICT in some African countries have set the tone: it is now possible to have data from... Read more...
Information and communication technologies (ICTs) must take local context and existing reporting systems into account. Read more...
Models where a service provider is committed to responsiveness and designs an in-house fault-reporting and maintenance system show greater... Read more...
Factors influencing and inhibiting the success of reporting, processing and acting on the results of data. Read more...
Using information and communication technologies (ICTs) can make rural water supply more efficient, but this only works well when ICT design takes... Read more...
The SMARTerWASH initiative in Ghana upgrades ICT tools for continuous monitoring. Read more...
What are the challenges with Water Point Mapping? and what lessons can be learned from the failures? What about the future of Water Point Mapping?... Read more...
Presentation on the Water and Sanitation Information System initiative in Timor Leste. Read more...
How can mobile channels support sanitation service delivery while building new engagement models with customers in underserved settings? A review of... Read more...
Over the last 12 months, WaterAid, Itad and IRC have conducted desk-based research to better understand the factors that facilitate and inhibit the success of ICT-based reporting to improve rural water supply sustainability. Read more...
Tigray is a fabulous region to visit. A great base for visiting some of the finest tourism sites in Ethiopia. We were looking for something else: databases. More specifically we went to Tigray to find out how the region is making efforts to monitor the provision of water, sanitation and hygiene... Read more...
This study examines eight initiatives that are using information and communication technologies (ICTs) to monitor and report on water supply services... Read more...
Join for a three-part webinar series as we explore ways to move beyond just reporting and turn our data into action. Read more...
The essentials of creating actionable monitoring systems for lasting results. Read more...
A state of the art of strengthening monitoring water supply and sanitation in developing countries. Google scholar Read more...
This Triple-S experiment sought to improve the reliability of water services in Ghana through the application and testing of an SMS (short message service) module for reporting hand pump breakdowns, linking with Area Mechanics and spare parts outlets, and ordering and paying for spare parts. The... Read more...
It's hard to predict what impact investments and innovations in the water sector will have on citizens' access to services. Understanding underlying mechanisms and potential bottlenecks of change can help decide how and where to invest resources, while also giving a more realistic picture of the... Read more...
Good news from Ghana! IRC Ghana and its contribution to help build Ghana's rural water monitoring seems to be going very well. "Indeed, we are firmly on the path to support the establishment of a national system for rural water monitoring in Ghana", says country director Vida Duti. Read more...