Though mobile money penetration is high (72%), using mobile money for water bill payments is not top of mind and would require additional awareness... Read more...
Adopting a systems approach of WASH services, which included strengthening institutional systems and service delivery models, while also introducing... Read more...
A briefing note on the use of cellular and satellite connected sensors for near-time monitoring of rural water services in Ethiopia. Read more...
This report reviews the landscape of technologies, methods, and approaches that can support and improve on the water and sanitation indicators... Read more...
The story of the SmarterWASH project in Ghana; the achievements, challenges, experiences, lessons learned over the years. Read more...
Data alone is not a silver bullet. Partners and stakeholders need to become data savvy. Read more...
An analysis of 11 global and regional trends in the water, sanitation and hygiene (WASH) sector. Read more...
An analysis of past successes, failures, enablers and barriers of the key applications and experiences of ICT in the WASH sector. Read more...
Information and communication technology (ICT) design and application need to go hand in hand with changes in people, processes, and institutions. Read more...
Models where a service provider is committed to responsiveness and designs an in-house fault-reporting and maintenance system show greater... Read more...
Factors influencing and inhibiting the success of reporting, processing and acting on the results of data. Read more...
Using information and communication technologies (ICTs) can make rural water supply more efficient, but this only works well when ICT design takes... Read more...
What are the challenges with Water Point Mapping? and what lessons can be learned from the failures? What about the future of Water Point Mapping?... Read more...
Presentation on the Water and Sanitation Information System initiative in Timor Leste. Read more...
How can mobile channels support sanitation service delivery while building new engagement models with customers in underserved settings? A review of... Read more...
This study examines eight initiatives that are using information and communication technologies (ICTs) to monitor and report on water supply services... Read more...
A state of the art of strengthening monitoring water supply and sanitation in developing countries. Google scholar Read more...
This policy brief presents findings from piloting of M4W, an initiative to enable users to report water facility faults by SMS, in Uganda. Read more...
Modelling and simulation tools provide a powerful means of generating insights in the working of complex water services delivery systems. Read more...