Biblio

S. Tremolet, Prat, M. - A., y Ross, I., «How to do Value for Money analysis for Water, Sanitation and Hygiene (WASH) programmes : draft guidance note». Oxford Policy Management, Oxford, UK, p. iv, 31 p. : 2 fig., 5 boxes, 5 tab., 2015.

IRC International Water and Sanitation Centre, The Hague, NL, «Fournir un service d'eau et d'assainissement de base durable : coûts de référence», WASHCost Burkina Faso fiche d’information, vol. 1. IRC, The Hague, The Netherlands, p. 4 p.; 4 tab., 2012.

WASHCost, «Funding recurrent costs for improved rural water services», WASHCost global infosheets, vol. 3. IRC, The Hague, p. 5 p.; 2 tab.; boxes, 2012.

WASHCost, «Providing a basic level of water and sanitation services that last: cost benchmarks», WASHCost global infosheets, vol. 1. IRC , The Hague, The Netherlands, p. 4 p.; 4 tab., 2012.

C. van den Berg y Danilenko, A., The IBNET water supply and sanitation performance blue book : the international benchmarking network for water and sanitation utilities databook. Washington, DC, USA: World Bank, 2011, p. xvii, 156 p.; index; 7 refs.; 3 boxes; 25 fig.; 20 tab.

S. Berg y Marques, R., «Quantitative studies of water and sanitation utilities: a benchmarking literature survey», Water policy : official journal of the World Water Council, pp. p. 591 - 606; 11 fig.; 1 tab.; , 2011.

G. Ferro y Romero, C. A., «Setting performance standards for regulation of water services : benchmarking Latin American utilities», Water policy : official journal of the World Water Council, pp. p. 607 - 623; 9 tab.; , 2011.

C. A. Kumar y Singh, U., «Benchmarking local government performance on rural sanitation : learning from Himachal Pradesh, India». Water and Sanitation Program - South Asia, New Delhi, India, p. 5 p. : 3 fig., 2 tab., 2010.

A. Parker, «How can water and sanitation services to the urban poor be scaled up?». Water and Sanitation for the Urban Poor, WSUP, S.l., p. 13 p.; 15 boxes, 2009.

C. P. Agrawal, «Improving water and sanitation service delivery in India : lessons from a national workshop on service level benchmarking : Nagari : eighteenth meeting of the Urban Think Tank, december 14–15, 2009, New Delhi, India». Water and Sanitation Program, WSP, New Delhi, India, p. 20 p.; 6 boxes; 9 photographs; 1 fig.; 1 tab., 2009.

D. Van Minh, «Investigating the double jeopardy issue in the water sector : the limited (applicability) of partial metric benchmarking», vol. no. 4/2008. UNESCO-IHE Institute for Water Education, Delft, The Netherlands, p. vii, 59 p. : 14 fig., 10 tab., 2008.

S. Mugisha, «Performance assessment and monitoring of water infrastructure : an empirical case study of benchmarking in Uganda», Water policy : official journal of the World Water Council, pp. p. 475-491 : 1 fig., 4 tab., 2007.

H. Alegre, Baptista, J. M., Cabrera, E., Cubillo, F., Duarte, P., Hirner, W., Merkel, W., y Parena, R., Performance indicators for water supply services. London, UK: IWA Publishing, 2006, p. xviii, 289 p. : 28 fig., 73 tab.

M. Thomson, Okuni, P. A., y Sansom, K., «Sector performance reporting in Uganda : from measurement to monitoring and management», in Maximizing the benefits from water and environmental sanitation : 31st WEDC conference, Kampala, Uganda, 31 October - 4 November 2005 : conference proceedings, 2005, pp. P. 130 - 137 : 4 boxes, 4 fig., 3 tab.

S. Lindtner, Krioss, H., y Nowak, O., «Benchmarking of municipal waste water treatment plants : an Austrian project [power point presentation, IWA Specialists Conference on Large Wastewater Treatment Plants, Prague, CZ, 1-4 September 2003]». Institute for Water Quality and Waste Management, Vienna University of Technology, Vienna, Austria, p. 20 slides, 2004.

R. Matos, Cardoso, A., Ashley, R., Duarte, P., Molinari, A., y Schulz, A., Performance indicators for wastewater services. London, UK: IWA Publishing, 2003, p. xii, 174 p. : 10 fig.,17 tab.

P. Pybus y Schoeman, G., «Performance indicators in water and sanitation for developing areas», Water science and technology, pp. p. 127-134, 2001.

J. Hannan, «Statistical profile and performance benchmarking of water supply services in 32 major Australian towns 1999/2000», vol. No. 1. Western Australia, Office of Water Regulation, Perth, WA, Australia, p. 49 p. : 5 fig., 16 tab., 2001.

A. E. Elmendorf, Peters, D. H., Kandola, K., y Chellaraj, G., «Benchmarks for health expenditures, services and outcomes in Africa during the 1990s», Bulletin of the World Health Organization, pp. p. 761-769 : 5 tab., 2000.

World Bank -Washington, DC, US, «Benchmarking water and sanitation utilities». World Bank, Water and Sanitation Division, Washington, DC, USA, p. various documents / sheets, 1999.

World Bank -Washington, DC, US, «Creating performance incentives through regulation and benchmarking», presented at the 1999-04-08, Washington, DC, USA, 1999, p. vi, 72 p.

L. Blankenship, Olstein, M., y Liner, B., «Metric benchmarking», Journal American Water Works Association, pp. p. 57-62, 1998.

R. Patrick, Mackenzie, P., y WRC Inc. -Huntingdon Valley, PA, US, «Syndicate benchmarking : water supply and sewerage», in Global cases in benchmarking : best practices from around the world, 1998, pp. P. 499-511 : 6 fig.

I. Ministry o IN, «Handbook of service level benchmarking». India, Ministry of Urban Development, New Delhi, India, p. 92 p.; ill.; 1 tab.; 1 fig.; photographs; 1 Illustrative Performance Report Card.